We will perform a comprehensive Nursing Assessment, in collaboration with the individual and concerned parties, for identification of barriers/challenges to achieving healthcare goals.
We will develop an individualized plan of care to remedy barriers/challenges through identification of natural and community supports.
We will provide ongoing consultation to address the ever changing needs of the individual who is motivated to continue to age at home
A health advocate is a family member, friend, trusted coworker, or a hired professional who can ask questions, write down information, and speak up for you so you can better understand your illness and get the care and resources you need - giving you a peace of mind so you can focus on your recovery.
Our combined years of experience allows us to expertly utilize the healthcare system with a targeted approach to assist you in problem solving and identifying the best solutions in a timely and affordable manner.
We ensure that you have the right education and support that you need to make important healthcare decisions that respect your needs and preferences. A health advocate’s experience gives you the best access to resources, information and advice.
Healthcare systems are complicated. We know our way around, saving you a lot of time and distress. With our broad range of healthcare advocacy services, you will always be in safe hands, and through St. Croix AdvoCare, have access to the best care.
While so many of the services we get for our healthcare are covered by our insurance, private advocates are not. That may initially sound like a negative — that in order to get help from a patient advocate or navigator you would have to pay for the service out of your pocket. But that's really to your benefit. Here's why:
When services are covered by your insurance, they are, by definition, limited. Your doctor won't spend as much time with you because she will only be reimbursed X amount of money. Or, your stay in the hospital will be limited because your insurance only covers X number of days. Your insurance dictates your care.
But when you pay for something privately, then the only limit is your own limit, what you are willing to pay for. And when you hire an advocate to be on your side, it might be the advocate who knows how to squeeze an extra 15 minutes out of the doctor appointment or the extra few days out of your hospital stay.
The whole point is to improve the quality of your care by having an expert on your side who is solely devoted to that improvement in the quality of your care.