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About Us

Experience You Can Count On

Our service begins with a Comprehensive Health Assessment performed by a Registered Nurse. With the identification of individual health needs, areas of strengths, gaps in care and health improvement opportunities, a Person-Centered Plan can be developed to ensure you or your loved one is able to make informed decisions that best support the healthcare goals.


Mission Statement – Professional services for the promotion of Senior independence through collaboration, advocacy and healthcare navigation.


Our services are tailored by you based on your individual need and identified healthcare goals. Just some of the things a Healthcare Advocate can do include:


* Attending medical appointments with you

* Health information interpretation and education

* Discussing treatment options

* Facilitating family discussions

* Helping to define healthcare priorities

* Identification of Community resources


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Our individualized service means that you or your loved one can continue to live  independently for as long as possible.  

Find out more

Your Healthcare Partner

Patient Advocacy and Navigation Services

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  • Experienced access and efficient utilization of healthcare system
  • Diagnosis and treatment research / assistance with decision making
  • Records review and discussion
  • Prescriptions / supplements / medication review
  • Preparation for appointments / talking points and questions / accompany to appointments
  • Hospital visit as liaison

Medical Bills / Insurance / Payer Assist

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  • Evaluation and organization of bills/insurance claims
  • Assessment of monies owed by or to patient
  • Assistance with filing and tracking medical bills and payments
  • Negotiation of disputes, claim denials, appeals and collection
  • Medicare / Medicaid / SS Disability

Price Comparisons for Tests / Procedures

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  • Efficient direction to appropriate care
  • Cost transparency and comparison to lower cost
  • Identifying in-network care
  • Cost vs. benefit analysis for medically necessary out-of-network care
  • Educating about HSA, FSA, HRA, deductibles, in-network, co-pays, co-insurance

Prevention / Wellness

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  • Wellness guidance
  • Health coach
  • Assist with compliance of MD healthcare plan

Mental Health / Addiction

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  • Assess and evaluate clients needs
  •  Organize history and medical records
  •  Identify and source appropriate providers / facilities / treatment plans

Family Planning, Support and Mediation

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  • Provision and explanation of paperwork for Living Wills, HC Proxy, Advanced Directives
  • Family mediation for healthcare related issues resulting in disagreements
  • Caregiver resource education and support

Your Healthcare Partner

Home Health and Eldercare Services

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St. Croix AdvoCare will identify:

 

  • Geriatric providers
  • In-home nursing care, therapy and rehabilitation
  • Daily living assistance
  • Dementia/alzheimer specialists
  • Assisted living, nursing homes, alzheimer care.

End of Life Planning

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 St. Croix AdvoCare will identify: 


  • In-home care
  • Hospice services
  • Palliative care providers
  • Pain Management
  • Funeral homes and cremation services
  • Organ donation education and assistance

Personal Concierge Advocate

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 St. Croix AdvoCare  will organize, manage and coordinate your healthcare needs including, but not limited to: 

  • Medications
  • Appointments
  • Facilitate multiple doctor co-ordination of care
  • Insurance/billing
  • Encourage compliance
  • Patient and family support